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New Member

 • 

1 Message

Sun, Feb 23, 2020 12:58 AM

Need Account Number

I know it's located within the depths of the ATT bot, to call 611 from my Prepaid device.. But what's the magic sequence of commands to get to the right question? I feel like I've been through every possible option three times over. Remarkably frustrating

Thanks in advanced!

Responses

sandblaster

ACE - Expert

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35.9K Messages

a month ago

You need to speak to an agent. Make sure you are calling during normal support hours but you should be able to get to an agent by saying “agent” or press 0 at the prompts.

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