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jujulu's profile

Tutor

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4 Messages

Thu, Oct 17, 2019 8:26 AM

My prepaid plan was canceled

My prepaid plan is set to renew tomorrow but I received a message from Att that my plan is being canceled. Now I can no longer sign-in to manage my account or add money to it. Has this been a problem for anyone's else? Of course if it has, I suppose they wouldn't be on this forum. So anyone with knowledge of why this happened please let me know! I have not used my phone for anything illegal and I I haven't violated the terms of use.

ACE - Sage

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98.6K Messages

3年前

Did you refill often enough?   Your service would cancel if the balance was $0 for 60+days.

 

Tutor

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4 Messages

3年前

Yes I refill monthly. They messaged me on my phone. There has been no laps
in my payments.
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