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Thu, Nov 7, 2019 4:42 AM
I can't receive are make calls.
a year ago
We'd be more than happy to take a closer look into this issue that you're experiencing with your phone calls. We'll need some more details in order for us to better assist you. How long has this been going on? What kind of cell phone are you using? Also, what happens when you try to make a phone call? Please let us know. In the meantime, we recommend following the steps at this link to Troubleshoot issues with making or receiving phone calls. Let us know if this helps.
Sean, AT&T Community Specialist
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Also check your balance to make sure you do have money in the account since this is prepaid or that the autopay is working.
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