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New Member

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2 Messages

Friday, August 7th, 2020 5:05 PM

Mobile hot spot data usage

Limiting certain phones from using 

Community Support

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230.7K Messages

4 years ago


Hi @Tigress81

 

Thank you for reaching out to us. We'll be happy to assist you but we'll need information about what's going on. Which type of service do you have (postpaid or prepaid) and what data plan? What issue are you having with mobile hotspot?

 

Darais, AT&T Community Specialist

New Member

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2 Messages

4 years ago

I have prepaid with the $75 unlimited package and I am the only phone carrier in my household that has service in the area that live, my husband's straight talk phone won't pick up and my brother has no service. I need to see if I can limit the data my brother is allowed to use from the 10Gs of hot spot.

ACE - Sage

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116.6K Messages

4 years ago

@Tigress81

There is no way to limit hotspot other than turning it off or taking phone away. 

Sounds like you might want to switch everyone to AT&T prepaid and set up a multiline plan (which discounts each line even more) 

You might want to Port out, then back for the $25 discount on unlimited plus, if you don't already have it. 

 

https://www.att.com/att/prepaid-multiline-discount/

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