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satkumar99's profile

New Member

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2 Messages

Tuesday, February 14th, 2023 6:07 PM

Looking for a Paper bill on my Prepaid connection

Hi,

I bought Prepaid connection in Store on 25-Jan. am looking for a paper bill which can be used as Texas Resident to get Driver License. I tried to find an option in the app but am not able to find any. 

In summary, Is it possible to get a paper bill/email stating my Name and address in it ?.. 

Accepted Solution

Official Solution

ACE - Sage

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117.1K Messages

1 year ago

You can print your online bill off your pay go online account. But prepaid is prepaid for a reason there is no paperwork, there is no bill only a refill. There will never be anything mailed to you. It is not possible to get a paper bill printed by AT&t. This is how all prepaid works 

Has proof of residency you will need to have a bill that is mailed to your home address. Electric bill, home internet bill, cable bill, tax bill

Accepted Solution

ACE - Sage

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117.1K Messages

1 year ago

Just so you know I don't pull answers out of my... Hat...

https://forums.att.com/conversations/account-usage/prepaid-billstatement/6254b880453e2f45c8bcc104

I have used AT&t prepaid. I have used Verizon prepaid the reason prepaid is cheap is because there is no paper. And if you cancel service there is no record you were ever a customer. If you need a record you have to be postpaid

Accepted Solution

ACE - Expert

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27.7K Messages

1 year ago

@satkumar99  Review acceptable documents to prove Texas residency HERE

New Member

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2 Messages

1 year ago

Thank you for the response!.. Let me wait for some one to respond from the AT & T to see how best they can help in this situations. 

ACE - Expert

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27.7K Messages

1 year ago

The chances of anyone with AT&T responding is slim & none.

FYI:  @formerlyknownas knows as much, if not more than, anyone from AT&T that might respond. 

ACE - Sage

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117.1K Messages

1 year ago

@skeeterintexas 

Let's just say I would not give anyone false information. I'm not afraid to say "I don't know", if I don't know. AT&t employees are perfectly happy to give information that is wrong, when they don't know.  

ACE - Expert

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27.7K Messages

1 year ago

TRUTH!!!   😁

ACE - Expert

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64.7K Messages

1 year ago

Let me wait for some one to respond from the AT & T to see how best they can help in this situations. 

Your choice if you want to wait but ATTHelp can’t help you. If you do get a different answer from them, it will be wrong. You were already given an accurate answer. Prepaid doesn’t have a bill, you can’t use anything from prepaid to prove residency.

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