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Saturday, June 10th, 2023 4:18 AM
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How do I make a username and log in if my phone line is on someone else’s account
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4 months ago
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sandblaster
ACE - Expert
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64.6K Messages
4 months ago
Prepaid does not make a user name. You log into prepaid using your 10 digit phone number.
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ATTHelp
Community Support
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221.7K Messages
4 months ago
Hi there @Bree1205, we're here to assist with your log-in concern.
Thank you, @sandblaster, as you are correct.
We currently offer a self-help option for log-in where you can access these tools on our home page. The first time you log in the default password is your 10-digit phone number, followed by your password.
Please try to log in and let us know if you were successful.
Ashley, AT&T Community Specialist
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