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Contributor

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4 Messages

Wed, Nov 18, 2020 5:43 AM

KEEP PHONE NUMBER

We are currently on an ATT Mobile Share plan, and want to switch to an ATT Prepaid Plan. Can we bring our current number?

Responses

sandblaster

ACE - Expert

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46K Messages

2 months ago

Yes. To move your number from postpaid to prepaid, you must go to an ATT corporate store.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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4 Messages

2 months ago

Thank you.  It says on the ATT website that the Annual Prepaid plan is only available “Online”? So, I assume there is an exception when switching over from an existing ATT plan?

sandblaster

ACE - Expert

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46K Messages

2 months ago

No, there are no exceptions. If you move be your line to prepaid at a corporate store, you won’t be able to get the 12 month plan. The only way for you to get that plan would be to port your number to another carrier, then port it back. You could even port it to Cricket which is still ATT.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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4 Messages

2 months ago

OK, are you sure ATT will allow me to Port the number in from Cricket after 30 days?

sandblaster

ACE - Expert

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46K Messages

2 months ago

Since I’ve never done it, I can’t be sure but I’ve never heard of anyone not being able to.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

4 Messages

2 months ago

Thank you. I’ve been with ATT a long time, and my cell signal has declined over the past few years as they adjust their tower signals.  They do seem to have the best Annual Prepaid Plan, and will allow you to bring any phone that works on their GSM network.  Maybe I will try Verizon Aspire for a couple months, and then port back to ATT prepaid.  I didn’t see an option online to port in a number on the Annual Plan?  How would I accomplish that if I wanted to port in a number to the annual prepaid plan?

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