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L

New Member

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1 Message

Thursday, September 17th, 2020 1:38 AM

Is it possible to advance my prepaid plan that could be used in other country?

Hi!

 

Due to the pandemic, I moved back to my home country.

But the downside of it is I can not receive any phone call or message from the U.S.

Is it possible to advance my prepaid plan that could be used in another country? 

Or I can remain my phone number and purchase another program that could address my need?

 

Looking forward to any suggestion,

Thanks!

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

4 years ago

No, prepaid does not roam internationally except Canada, Mexico and select European countries. To use your number abroad, you either need to switch to postpaid or port your number to google voice but you can’t do either from your home country. 

Community Support

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232.8K Messages

4 years ago

Hi @lyserean

 

Thank you for reaching out to us. To best serve you while out of the country; please call +1.314.925.6925 (free from device).

 

Darais, AT&T Community Specialist

New Member

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1 Message

4 years ago

if i have an ATT plan and an Iphone 11 pro max can i just use a new chip from Mexico while in Mexico then switch upon arrival to USA

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