
New Member
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4 Messages
Iphone 14 locked
" Please enter your 5 digit billing zip code to your at&t account" Then 2 tries and then " We're sorry we can't take your request right now please try later " How could I solve this problem?
New Member
•
4 Messages
" Please enter your 5 digit billing zip code to your at&t account" Then 2 tries and then " We're sorry we can't take your request right now please try later " How could I solve this problem?
Accepted Solution
Official Solution
Constructive
Former Employee
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32.9K Messages
5 months ago
Yes as the portal is the only way to request unlock
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Constructive
Former Employee
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32.9K Messages
5 months ago
It needs to meet unlock requirements. Did you buy the phone from AT&T or a 3rd party.
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Kz_turjoy
New Member
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4 Messages
5 months ago
How I can get unlock requirements? @Constructive
(edited)
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Constructive
Former Employee
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32.9K Messages
5 months ago
but you didn’t answer my question who did you buy it from?
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Kz_turjoy
New Member
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4 Messages
5 months ago
@Constructive we brought the phone from USA through our relative. We opened it in Bangladesh. And firstly phone wanted the 5 digit billing zip code from at&t account we tried randomly 2 times then there was a massage " We're sorry, we can't take your request right now. Please try again later " Could you please tell me the process one by one how to unlock now? Should I request to at&t unlock portal?
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Constructive
Former Employee
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32.9K Messages
5 months ago
Your phone won’t be unlocked
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Constructive
Former Employee
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32.9K Messages
5 months ago
You can try the unlock portal but I doubt it meets the requirements
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Kz_turjoy
New Member
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4 Messages
5 months ago
@Constructive I'm pretty sure that it will full fill requirements. Should I request to the unlock portal?
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