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New Member
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5 Messages
I need a help! ASAP!
Hello! The store sold me a locked phone (iPhone). How can I unlock it? I left for another country and I need help!
Responses
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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46.9K Messages
a month ago
ATT only sells locked phones. To get any phone unlocked, use the unlock portal.
https://www.att.com/deviceunlock/
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Accepted Solution
Official Solution
sandblaster
ACE - Expert
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46.9K Messages
a month ago
That typically means the phone is not locked to ATT but rather it is locked to some MVNO that uses ATT’s network. If so, you must contact the carrier it is locked to to unlock. It could also mean the phone just doesn’t meet the unlock requirements. If it was a prepaid phone, the requirement is 6 months of prepaid usage.
(edited)
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Marynaz
New Member
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5 Messages
a month ago
Unfortunately, I am in another country and this page for unlocking phones does not work here! I'm already desperate!
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GLIMMERMAN76
ACE - Expert
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21.1K Messages
a month ago
Then use a VPN.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Marynaz
New Member
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5 Messages
a month ago
Because of certain AT&T guidelines, we aren't able to unlock this device.
AT&T guidelines won't allow us to unlock this device.
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Marynaz
New Member
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5 Messages
a month ago
Nope! My phone is still locked. And support servise AT&T do not respond to my email inquiries!!!
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