I downgraded my prepaid plan today, now I have no service and the site is demanding a payment to start my "new service."
I've just changed my prepaid plan from Unlimited MAX to a less expensive one, $30 Monthly Plan. My Unlimited plan renews via auto-pay on the 16th, but I decided to go ahead and renew today. Now my service is off and the website is asking for a $30 payment to start my "new" service, even though I still have five days credit on my more expensive Unlimited plan.
I need to keep my renewal date on the 16th so I don't want to make a payment today. If I wait five days to fund the new $30 plan, will my account and phone number still be intact? Is it possible to revert to my unlmited plan so I can have service in the meantime?