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Karoths's profile

Contributor

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2 Messages

Wednesday, February 27th, 2019 6:35 PM

I Didn't have the funds to pay with auto pay but i added the funds later and my plan hasn't renewed

I Didn't have the funds to pay with auto pay but i added the funds later and my plan hasn't renewed
it said my account balance was $55.00 so i added the 55 and all it says now is payment due $0.00 due date now and i need service for work i didn't get paid till today so i added the funds today 

Community Support

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232.3K Messages

5 years ago

Hi @Karoths

 

Thank you for reaching out to us today. We'll be happy to review this issue for you. For your privacy, it would be best if we continue the conversation privately. I am sending you a private message (PM). Please check your forums private messages by clicking the envelope in the top section of this page or click Forums Inbox. Locate the PM from ATTCares and reply to my message with the requested account details. Thank you.

 

Darais, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

I managed to take it up to a physical At&t store and they helped me sort it out thanks for the help 

Community Support

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232.3K Messages

5 years ago

Hello @Karoths,

 

You're very welcome. We're glad to hear that everything has been sorted out now. Please do not hesitate to contact us with any questions or concerns that you may have in the future. We're always here to help!

 

Sean, AT&T Community Specialist

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