New Member
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1 Message
I can't validate my account to change payment method
My credit card is almost expires and I wanted to add another one in my account. I went to Profile & Settings - Payment Options and got a message I have to validate my account by entering a saved payment device. I enter my credit card number and get a message: "An error occurred while processing your request. Please try again later." What I should do?
P.S. I tried few browsers and platforms and got the error everywhere.
ATTHelp
Community Support
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189.5K Messages
2 y مضت
Hello @PrepaidUserP,
Thank you for reaching out to us. To ensure you get the assistance that you need as quickly as possible, we encourage you to contact our AT&T PREPAID support team at 800-901-9878. Hope this helps!
Sean, AT&T Community Specialist
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