Get our NEW Unlimited MAX plan with 25GB hotspot data, 5G access, 100GB cloud storage, and more for $55/mo.!
blueeyezs82's profile

New Member

 • 

4 Messages

Wednesday, December 7th, 2022 11:16 AM

I can't remember my username or password to get into my account

I need help

Accepted Solution

Official Solution

ACE - Sage

 • 

118.2K Messages

2 years ago

You posted in prepaid. Prepaid users use their 10-digit phone number to log into the pay go online website. If you don't remember your alphanumeric password or your PIN code, just select forgot password and or forgot PIN code and you will be allowed to reset both by text message.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.