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Related help: Digital phone support
Sun, Jun 5, 2022 3:42 AM
4 m مضت
Hello @Kaden we're happy to help get your Prepaid account set up.
As mentioned by, @sandblaster you will need to visit our Prepaid login page to manage or create an account.
Before activating your AT&T PREPAID account from your device, make sure it has been charged and that the AT&T PREPAID SIM card has been inserted (some devices may have the SIM card preinstalled). Once charged, turn the phone on and follow these steps.
Note: If you do not have an AT&T PREPAID SIM card or already own a compatible phone and would like to Bring Your Own Device (BYOD) to AT&T PREPAID service, just purchase an AT&T PREPAID SIM Kit.
You can also visit our Prepaid Activation Portal to activate your device. Enter the ICCID/SIM number or the last 4 digits of the EID number. Typically, a device supports only one of these, but some devices support the use of either. Follow the steps above to activate your Prepaid account and device. We're here if you have any questions. Thank you for contacting AT&T Community Forums.
Alasani, AT&T Community Specialist
ACE - Expert
You don’t make an online account for prepaid. I suspect you are trying to create an account for postpaid. If so, you are on the wrong website. You log into prepaid here:
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