How to Cancel Prepaid Account – Information from AT&T
AT&T PREPAIDSM service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service.
To cancel AutoPay for your AT&T PREPAID account, perform the following:
- Sign into your account (Your initial password is the last four digits of your wireless number.)
- At the top of the page, select Home.
- Select Manage AutoPay.
- Select End AutoPay.
- Follow the prompts to confirm cancellation of your AutoPay.
Click here for detailed cancel information.
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We'd Hate To Lose You!
Switch your account from a Prepaid Account to an AT&T Postpaid Account!
A big shout out to our ACE's for giving us the feedback.
ChrisZ, AT&T Community Specialist
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