How long can I wait before activating account?
I purchased the one-year Prepaid plan with bring my own device. Long story short, I was unable to activate at home and had to bring in the phone and SIM card to an AT&T store. They were unable to activate at the store and thought it would take a few more days for my number to port over from my old carrier.
I told them that my old carrier was going to bill me for another month on Friday, so if I couldn't activate before then, I would probably just wait another 3 weeks to get the most out of the month with the old carrier. They confirmed that my year prepaid with AT&T wouldn't start until I fully activated with AT&T. However, they said that 3 weeks was too long to activate and the order would be cancelled if I waited that long to activate.
I am trying to find anywhere that it states how long I have between placing an online order and fully activating my account. I only found the below in the terms. Doesn't seem to fit my situation since my phone is not fully activated yet.
4. Payment and Cancellation.
You must make a payment to your account within 26 days of activation, or your account will be canceled.