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7 Messages

Wednesday, February 3rd, 2021 1:57 PM

How do I cancel Autopay?

By Covid-19, I'm back to my contury.

Today is 02/03/2021 and I turned off Autopay via AT&T Prepaid hompage,

Is that all what I do for cancellation?

My payment term is always 15th.

I have received this message on 01/16 saying 'your rate plan renewal was successful. Your next renewal date is 02/14/2021.

To my understand, if they charge me 02/15, it's not right, am I correct?

Thanks for reading this, pls comment on this!

Accepted Solution

Official Solution

ACE - Sage


116.1K Messages

3 years ago

If you turned off auto pay that's all.  Service cancels on its own in 60 days with no refill.  There is no penalty for stopping prepaid refills. 

FYI, AT&T Prepaid refills every 30 days, not on the 15th of every month

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