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Related help: Get coverage if your AT&T PREPAID plan ends
Tue, Apr 26, 2022 1:47 AM
Il y a 2 m
Hello crossroads4ever101n, we're here to help with Data add-ons.
Need extra data? You can get these add-ons for your monthly PREPAID plans:
In order to get or change your add-ons:
Let us know if this helps.
Thank you for visiting AT&T Community Forums!
Carlton, AT&T Community Specialist
ACE - Expert
You probably don’t. Not unless your plan offers data add-ons. If your plan doesn’t have data add-ons, the only way to refresh your data is to force your plan to renew early. You do that by doing a plan changes.
Thank you for the reply. I received the following text message from AT&T. I paid $10.00 which went to my prepaid balance, which won't go into effect until May 1st? My Account page doesn't appear to have an easy navigation path to add on data.
Thanks for your response, @crossroads4ever101n.
Be advised, once a payment is made towards your prepaid balance and data add-ons, it will take effective immediately.
Let us know if you have any other questions or concerns.
Thanks for contacting the AT&T Community.
Lynn, AT&T Community Specialist
You still have to log into your account and select the data add-on. Simply adding money to your account doesn’t purchase the data unless you have already selected the add-on.
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