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1 Message

Saturday, June 20th, 2020 12:28 AM

How can I receive my bill via email?

Hi, 

I have a prepaid plan and my paperless setting is on. But I didn't get any email for my bill from At&t. I need at least the latest bill.

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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62K Messages

3 years ago

Prepaid does not have a bill. I have no idea what you mean by your paperless setting is on, there is no paper option. In fact there is no paperless option because prepaid does not have a bill.

ACE - Sage

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103.9K Messages

3 years ago

If I recall the only notification for AT&T prepaid is text notification. But I may have chosen to receive text notice rather than email notice. In either case that's all you get is a notification. As sandblaster noted there is no bill oh, there is no option for 'paperless' because there is no paper option anyway. 

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