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Related help: Manage your AT&T PREPAID account with myAT&T
Mon, Jun 13, 2022 2:29 PM
4 m مضت
ACE - Sage
Use a US VPN to login
or call 1.408.962.1025
If you didn't turn off auto pay, you'll have to ask support to do it for you.
Or cancel the debit or credit card use to refill your service
Thank you. I have tried the VPN and surprisingly it did not work out. I am working to contact the support through the AT&T App, The first time I was talking to an agent, the App froze. If that did not work again, I will try the 1.408.962.1025.
And canceling the debit card maybe it is not an option for me.
Hello @loureno2, we're happy to assist with options to cancel your Prepaid autopay.
We understand that you are out of the country and unable to access the AT&T chat. To best serve you while out of the country; please call +1.314.925.6925 (free from device).
We're here if you have any questions. Thank you for contacting AT&T Community Forums.
Alasani, AT&T Community Specialist
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