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Itzurboyytj's profile

New Member

 • 

1 Message

Thu, Jun 2, 2022 1:50 AM

Getting a refund on my last payment

The phone was lost before autopay took out my last payment can I please have my money back since I have suspended the service and I am no longer using the phone since the updated payment so please let me have my refund thanks!!

ACE - Expert

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23.1K Messages

4分前

Prepaid does not refund.

Constructive

Employee

 • 

29.4K Messages

4分前

No refunds.  

ACE - Sage

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100.3K Messages

4分前

As mentioned, there are no refunds on prepaid. To resume service you need to replace the phone and go to an AT&T store with the method of payment you have been using and your ID so that they will make you a new sim card with your old phone number. 

sandblaster

ACE - Expert

 • 

59.8K Messages

4分前

Also, suspending service won’t stop autopay. If you want payments to stop, you need to turn autopay off.

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