Enjoy 16GB of high-speed data for $25/mo.
TeddyDixon's profile

New Member


1 Message

Sat, Apr 23, 2022 4:51 AM

GA701 while activating

Hi. I have two prepaid Sim cards and followed the steps provided to activate them both. When using the link sent by AT&T and filling in the information it keeps on giving a GA701 error saying they hit a snag while activating the Sim. 

Waiting and trying again has not been successful.. 


Community Support


191.9K Messages


Good morning @TeddyDixon , we'd be glad to assist you.


Try clearing the cookies of your internet browser, or try using a different browser. If that does not help, we recommend trying our Prepaid Activation portal at a later time.


Thanks for reaching out to us.


Ashley, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.