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TeddyDixon's profile

New Member

 • 

1 Message

Sat, Apr 23, 2022 4:51 AM

GA701 while activating

Hi. I have two prepaid Sim cards and followed the steps provided to activate them both. When using the link sent by AT&T and filling in the information it keeps on giving a GA701 error saying they hit a snag while activating the Sim. 

Waiting and trying again has not been successful.. 

ATTHelp

Community Support

 • 

191.9K Messages

2分前

Good morning @TeddyDixon , we'd be glad to assist you.

 

Try clearing the cookies of your internet browser, or try using a different browser. If that does not help, we recommend trying our Prepaid Activation portal at a later time.

 

Thanks for reaching out to us.

 

Ashley, AT&T Community Specialist

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