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2 Messages

Fri, May 4, 2018 2:00 PM

Does cancelling my prepaid Autopay mean my service is cancelled?

I have been in the US for a year so using a ATT prepaid service, paying monthly with autopay. I am returning to the UK this month so need my phone plan to be cancelled. I have cancelled autopay on my account, does this mean that my plan will end next month or do I need to take any more action?


Thank you for your help!


Accepted Solution

Official Solution


ACE - Sage


76.3K Messages

2 years ago

Canceling auto pay stops payment and effectively closes your account.  Please double check auto pay is off.

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