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3 Messages

Fri, Jan 24, 2020 4:45 PM

Dataconnect account access

Cannot access dataconnect account when signing in I recevie the message "You cannot manage your IPad device at this site.". The device on the accout is a camera and has been there since 2015. The number assocuated with this does not work when calling cusotmer servcie and get no where.

My ipad was set up on the ipad landing/ipad itself and works fine. Need to access dataconnect to remew camera data.


Brand User

Community Support


140.3K Messages

10 months ago

Greetings @sltwtrfsh,


We appreciate you reaching out to us in regards to wanting to renewing your camera data. We'd recommend you going to your local at&t store for assistance.


Jacob, AT&T Community Specialist

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New Member


3 Messages

Poking this bear again, ATT stores are useless when it comes to dataconnect, get the deer in the headlights look. Went to 2 different stores. Both told me to call ATT technical number.

Need this resolved so I can access account to renew data.


ACE - Sage


79.4K Messages

you need a corporate store. to locate one, click the find a store link, then select a store with in store pick up. only corp stores allow pick up.

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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