New Member
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1 Message
DATA NOT WORKING ON NEW PHONE
Hi, I just got the At&t Radiant Max and activated the new sim card with it and everything. But the only problem I have with it is that the data network is not working. I have tried restarting my device and that did not work, then I tried putting airplane mode on and off and that still did not work. I then tried putting airplane mode on, restarting it and then turning airplane mode back on and that still did not work. I have bars on the little data image, but the 4G LTE symbol is not there. The data worked just fine the night I activated it, but this morning, the morning after, it is not working. What should I do?
ATTHelp
Community Support
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231.5K Messages
3 years ago
We can definitely help you with mobile data, @rhicks0225.
We understand how important data is and want to help turn this around for you as soon as possible. Thank you for providing the steps you've take so far.
Check your settings and reply back with your zip code so we can check the towers if you still need us. Thank you. We'll be standing by!
Keny, AT&T Community Specialist
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