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maijajohanne's profile



1 Message

Fri, Aug 2, 2019 12:03 PM

Create an account without a zip-code

I was on vacation in the states and signed up for a prepaid plan and now as I'm back home in Norway I want to cancel my plan. As I'm not an U.S. resident I don't have a zip-code and I can't seem to be able to create an account to manage my plan without this zip code. 


Thanks for help. 



ACE - Expert


54.3K Messages

2 y ago

It wouldn’t matter if you could. You can’t manage a prepaid account from outside of the US, account access is blocked. To cancel prepaid, all you need to do is stop paying. If you need to stop autopay, your only options are to call or cancel your credit card. If you call, call the international support number.

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