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michaelplauche5's profile

New Member


1 Message

Friday, April 14th, 2023 4:36 PM


In my usage I get code 69359. What is that?

Accepted Solution

Official Solution

Community Support


231.3K Messages

1 year ago

Hi michaelplauche5, we're here to help you with the code you're receiving for usage.


This may be a short code.  A short code is a specialized five to six-digit phone number used in one-way SMS and MMS messaging to and from mobile phones.


If you're using the app, we suggest removing it then re-installing. If you're logged on through a web browser, we suggest clearing your cache and cookies or using a different browser. 


Short code messages convey information to a customer that doesn't require a response.  


You can discover what that particular set of numbers represents when you visit the Short Code Directory.


Let us know if this helps. Reach back out to us if you have any other questions. 


Jeff, AT&T Community Specialist

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