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Tuesday, June 7th, 2022 12:21 AM
I can't figure out what my username and password is for my account.
1 year ago
ACE - Expert
Since you posted in the prepaid forum, prepaid customers don’t get chat support. Chat support is only for postpaid. If you are trying to chat and it’s asking you to login, that’s why you can’t. Your prepaid user name is your 10 digit phone number, can’t help you with your password but again, your prepaid account credentials won’t work for chat.