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Atnt609's profile

1 Message

Tuesday, December 5th, 2023 1:33 PM

Charged when abroad

Hey, so im abroad since the past month. I was just monthly charged today for my account. I wanted to know if i can pause my account till i come back and be refunded till then since I really would like to use that money while overseas.

Accepted Solution

Official Solution

ACE - Sage


115.9K Messages

3 months ago

AT&T prepaid absolutely does not refund.

Since you posted in prepaid, the only way to not get charged for service is to turn off your auto pay. If you are able to log into your account, do that..  If you have trouble logging in, try a US VPN.

Just be aware that your recent refill extends your account balance for 90 days. 30 days with service and 60 days without. After 60 days with a zero balance and no service your account is closed and number lost.

There's no putting a prepaid account "on hold".  You either pay for service or you don't pay for service.

  Suspension merely stops service from working it does not preserve your account or phone number

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