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AprilR22's profile

New Member

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1 Message

Sun, May 1, 2022 4:24 AM

Change my number to my other number

I want to see if I can get my old number back

Accepted Solution

Official Solution

ATTHelp

Community Support

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192.1K Messages

2 m ago

Let's share how you can change your number, AprilR22!

 

There are some circumstances that'll prevent you from retrieving your old number such as the examples our ACE listed. There are a few details you should know before changing your number.    

  • We’ll apply a change fee of up to $25 to your credit card or bank account.
  • Usage and call history for the old number will be lost.
  • Voicemail messages from your old number won’t transfer. Write down any important voicemail messages before you change.

You can contact us to get help with changing your number. Then review our prepaid support article for steps necessary after changing your number

 

Thank you for visiting the AT&T Community!  

 

Jonye, AT&T Community Specialist 

ACE - Sage

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97.5K Messages

2 m ago

Depends on what happened to the old number.  If it's canceled and no longer active, you can't get it back.

Unless you set up to Port your old phone number to AT& T during the process of purchasing service, you can't get it ported in to replace a temporary number.

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