New Member
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1 Message
Cell data on Android keeps cutting out
I cat even watch a video without it buffering I pay for the best plan and I don't have a data limit set or the data saver on and it says I have full service.
New Member
•
1 Message
I cat even watch a video without it buffering I pay for the best plan and I don't have a data limit set or the data saver on and it says I have full service.
ATTHelp
Community Support
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231.3K Messages
2 years ago
Hello @Myrick191, we regret to hear you're not able to use your cellular data.
We understand your concern with your cellular service not working. To begin troubleshooting this problem, can you please turn your phone off and back on? If the issue continues then we can definitely utilize this amazing resource. It is our Troubleshoot & Resolve tool. First, please ensure your specific device is selected > go under Service/network issues > Phone calls > Voice calls (Cellular network). From here follow the given steps.
Please let us know if you have any further questions or concerns. Thank you for your time, and for visiting the AT&T Community Forums.
Danielle, AT&T Community Specilaist
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