Shop Now, Avoid Delays - Get Our Best Holiday Deals!
Unlimited Data for $50/mo.
dkaigoro's profile

Contributor

 • 

1 Message

Fri, Jun 28, 2019 11:38 AM

Can't sign in to my Prepaid Account online

Hi all,

I'm having issues logging into my prepaid account. Keep getting the "The system cannot sign you in at this time. Try again in 60 minutes" message. 

I tried to reset the password but got the "The system cannot reset your password now. Try again in 60 minutes" error. Clearing the cache & cookies and switching to a different browser doesn't work either. 

 
Even though I'm currently out of the country, I would still like to use my AT&T number for business purposes.

Please advice. 

sandblaster

ACE - Expert

 • 

54.5K Messages

2 y ago

Even though I'm currently out of the country, I would still like to use my AT&T number for business purposes.

That is the reason you can’t login. Account access is blocked from most locations outside of the US.

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.