New Member
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4 Messages
Can't change payment method
I bought AT&T sim card when I was in USA and set up AutoPay. Now I'm not in USA and don't want my card to be charged, I tried to login to my account . to disable AutoPAy but forgot password. When I press "forgot my password" button and checks both "online password" and "4 digit PIN" it says "A temporary password will be sent to you." but I've received no PIN/password.
How can I stop AT&T taking my money?
formerlyknownas
ACE - Sage
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117K Messages
4 years ago
At this point you have two options one is to use the contact us Link at the bottom of the page and call the international number. There would be a Charge from your long distance carrier for the call. The alternate is to cancel the card That will be charged.
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mobilemax
Employee
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797 Messages
4 years ago
Hello,
Find a solution with international customer care since you’re abroad:
“How do I contact AT&T International Customer Care while traveling abroad? For questions while roaming outside the U.S., contact AT&T by calling +1.314. 925.6925, a free call from your AT&T wireless phone, 24 hours a day, 7 days a week“
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