Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.
H

New Member

 • 

2 Messages

Mon, Jul 13, 2020 10:03 PM

cancel at and t

Hi this is Hisham I would like to cancel my prepaid phone line. I am currently not in the US and I don't have international minutes, therefore I was unable to receive text from you to create an account in my at and t app and cancel my phone line  please i don't want to be charged anymore!! 

Responses

New Member

 • 

2 Messages

24 days ago

 this is Hisham I would like to cancel my prepaid phone line (Edited as per community guidelines). I am currently not in the US and I don't have international minutes, therefore I was unable to receive text from you to create an account in my at and t app and cancel my phone line  please i don't want to be charged anymore!! 

(edited)

spoom2

ACE - Master

 • 

7.9K Messages

24 days ago

There's an international number you can call, moving this to the wireless forum 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
sandblaster

ACE - Expert

 • 

40.2K Messages

23 days ago

To cancel prepaid, just stop paying. Account access is blocked from most locations outside of the US. Your only options to stop autopay without account access are to call the international support number or cancel your credit or debit card that is used for autopay. A possible workaround for account access is to use a VPN connection to a US based network or have someone you know and trust in the US login and do it for you.

Prepaid Support for travel abroad

+1.408.962.1025

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question