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Luckeypizza's profile

Contributor

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2 Messages

Friday, June 14th, 2019 3:46 PM

Can I get a refund if I paid my bill to the wrong phone number?

This morning I was looking forward to paying my bill. I signed into AT&T Prepaid and paid the amount due. I waited for an hour to get the text notification saying that it was approved but nothing happened. I went back to the AT&T Prepaid site and realised the amount I paid was signed into my previous number.

 

 

Is there a way to get a refund or is all sales final? Edit: Or is there a possibility that AT&T can transfer my payment to my current account?

ACE - Expert

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64.7K Messages

5 years ago

Sorry, ATT normally does not refund prepaid. You can try calling but I would not expect a refund.

Contributor

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2 Messages

5 years ago

Is there a possible way that AT&T can move it over to my current account?

ACE - Expert

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64.7K Messages

5 years ago

No, they can’t transfer from one prepaid account to another but they might just credit the correct account.

New Member

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2 Messages

4 years ago

I did the same thing how did u fix the problem 

New Member

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2 Messages

4 years ago

How did u fix the problem 

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