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New Member

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3 Messages

Wed, Jan 20, 2021 2:38 PM

Calls Dropped When On Hold

Every time I try to register to get a COVID 19 vaccine, and there are a lot of callers in the queue waiting, I get disconnected after less than one minute of silence while I wait.  YOU ARE PREVENTING ME FROM GETTING A COVID 19 VACCINE!

Responses

JefferMC

ACE - Expert

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19.6K Messages

a month ago

Are you sure this is the fault of your telephone service and not the hot line you're calling?

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

a month ago

Why would a covid hotline set up for a large queue disconnect calls?  I think the network does it after a very short time of inactivity, i.e. waiting in queue.

New Member

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3 Messages

a month ago

Sorry Constructive, YOU ARE WRONG.  Other callers post on the FB page that they get disconnected after hours in queue.  Why does my AT&T prepaid phone service disconnect after only a minute EVERY TIME?

(edited)

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