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Ashley2033's profile

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1 Message

Monday, September 5th, 2022 2:23 AM

Autopay credit

Wondering if my autopay credit can be used to get my sons minutes this month as I've never received any discounts or anything with autopay


ACE - Expert


62K Messages

5 months ago

No. Not sure what you mean by autopay credit but it is not possible to move your account balance to a different account. Not all plans have autopay discounts. If you aren’t getting an autopay discount, you must have a plan that doesn’t have an autopay discount.


Community Support


207.2K Messages

5 months ago

Hello Ashley2033, we're here to help you with your autopay credits.


No, as our wonderful Ace @sandblaster stated, it is not possible to move your Autopay discount to a different account. Autopay discount off of the calling plan and will show as an adjustment on your bill.


Feel free to reach back out if you have any further questions or concerns.


Thank you for reaching out to AT&T Community Forums!


Carlton, AT&T Community Specialist 

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