New Member
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5 Messages
Auto Pay
Do you still have to make a payment if you are enrolled in autopay? I received a text saying that the amount will be lower if you have money in your account. I thought they would just take it out of my bank account. What does this mean
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Official Solution
formerlyknownas
ACE - Sage
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113.4K Messages
2 years ago
Are you prepaid? If you are a prepaid user and your account shows that you have a balance, that balance will be used before AT&T takes money via auto-pay from your method of payment.
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jplygtr
New Member
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5 Messages
2 years ago
Yes, I am prepaid.
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MArcila631
New Member
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4 Messages
1 year ago
I finally got it figured out, somebody’s making bonuses at AT&T.
AT&T Prepaid AutoPay "The amount will be lower if you have money in your account"
they charge a tax on your payments, wherever it’s coming from. You do not have to have a balance if you are enrolled in auto pay. They charge an extra 10% approximately whether you pay through auto pay or also have a balance in your account. Here is the clincher when you go to your payment history it doesn’t show the extra 10% in your payment even though they took it.
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