AT&T STINKS WORSE THAN EVER - DON'T SIGN UP TILL YOU READ THIS!
First, let me start off with my ONLY reason for trying AT&T. I purchased a Huawei Mate 10 while in China and cannot use it on Verizon or Sprint because is lacks the necessary bands. My only options are AT&T and T-Mobile.
So I sign up for an unlimited pre-paid AT&T account to try the service before committing to a contract on Wednesday afternoon (5/16/2018). By Thursday, my phone has rung over 100 times and received immeasurable amounts of text messages. Thinking this shouldn't be a problem to get a new, clean number, I call AT&T. Well there are two problems: the first, AT&T reps advise they have no way of getting a "new" number, and secondly, a replacement number cost $15.95. The fact that AT&T gave me a garbage dump for a number is of no concern. The very real prospect of losing a customer is of no concern. Spoke with 3 different people. Not a one of them could do anything other than read from a script.
I have not had service with AT&T in over a decade because of poor customer service. It has degraded. Poor doesn't even begin to describe the service I received. As far as I am concerned, AT&T just took $55 from me to spend a day in purgatory (I had the four letter version of that word here. They said I had to clean it up. They should clean up their service). I wish I could repay them with more than this blurb. They deserve bankruptcy. Help them get it by going elsewhere.