Att prepaid - unable to access “account info and preferences”
Whenever I click on Account Info & Preferences. It said “An error occurred while processing your request. Please try again later.”
I am using att prepaid.
In addition, when I tried to log in, it always said the info was not valid. I changed my password, wrote the password down, then tried to log in again, it still said the info was not valid. Does that mean someone is hacking my number? Maybe it’s ported? Is there a way to add extra security to prevent porting?