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New Member

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3 Messages

Mon, Jul 13, 2020 8:18 PM

AT&T PREPAID SIM Card Kit on way, but how do I complete signup?

Picked the AT&T PREPAID Unlimited Plus and save $25 a month. Cart said I owed $55.40. Was only charged for the SIM and it is on the way.

 

How do I complete the signup to the AT&T PREPAID Unlimited Plus for $50 a month?

 

Was not given any thing but order number & tracking for SIM, no info on how to get phone number / login to site? This was a BYOD order...

 

Very confused.

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Employee

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12.4K Messages

24 days ago

you arent charged for the service until you activate your sim

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Accepted Solution

Official Solution

New Member

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3 Messages

21 days ago

FYI for others: AT&T does not provide any type of info when you order a prepaid plan and order SIM. They only send you info (email) about the SIM shipment, leaving you to guess the next steps. Then when the SIM ships, they still give no indication of what to expect.

 

Good news is when package arrives, there are some instructions.

 

Basically you complete @ https://www.paygonline.com/. The login is your new phone number and pass is the last 4 of your new number. You will be sent a new temp password via text message and you enter that.

 

Best to insert your new SIM in phone before starting anything else. Their system will be sending you text messages to confirm things.

 

Pay close attention if your plan has a discount for autopay, it is NOT activated by default.

New Member

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3 Messages

24 days ago

"you arent charged for the service until you activate your sim"

 

Ok, that makes sense but nothing telling me that. What do I do, insert the SIM and I get phone number, online access to portal? Sorry, just do not understand how this works. Never tried a prepaid plan before.

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