Ask a question
Thu, Apr 25, 2019 10:55 PM
How does at&t bill for roaming charges. Calls made in Canada on the $35 plan incur roaming. Will I be billed or do I need a cash balance?
ACE - Expert
2 years ago
You are not billed. Your balance needs to be sufficient to cover the charges.
Isn’t that obvious? Your plan does not include Canada usage so you pay the rates listed, $0.39/min for calls, etc. Your plan does not allow data usage in Canada.
Prepaid does not bill. You need to have a sufficient account balance to pay for charges. In other words, you need to add funds to your account.
How to refill: https://www.att.com/support/article/my-account/KM1008656/. The minimum refill amount is $10.
@Jputn01 No, what the store told you is wrong. You can call and text from Canada with any prepaid plan. If you don’t have a plan that includes Canada usage, you pay per use rates. See for yourself here, select the roaming tab: https://www.att.com/shop/wireless/international/att-prepaid.html
How can we improve?
No tags available