AT&T PREPAID- paid balance and phone service still not working.
I previously had two numbers on my prepaid plan. I removed the family plan and made them two individual plans in order to pay the balance on just one of my lines rather than both. After paying the balance with a refill card it still isn’t working. It even shows me that my balance is +$47.65 which is good until December of next year and balance due now is $0. I’m on the $40 a month plan so clearly if my current balance is +$47.65 I clearly have paid more than the $40.00 I owed this month. It reflects a $0 balance owed right now.
i tried to call AT&T prepaid but they are not open until 9am and I really don’t get why this phone is still not connected and I don’t see any other possible options that I didn’t try to do already.