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Sun, Jan 17, 2021 4:58 PM


Yesterday I paid my prepaid plan 3 times on att website, the page told me 3 times that the payment had been rejected by my bank, but to my surprise, today, checking my bank account, the 3 payments where charged from my bank statement, what can I do?



ACE - Expert


46.9K Messages

a month ago

Are you sure they were actually charged? Were those payments credited to your prepaid account? If the charges are showing as “pending” on your bank, they are not actual charges yet and should drop off. If they are actual charges, they should show on your prepaid account.

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