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avicencio85's profile

New Member

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2 Messages

Sun, Apr 24, 2022 7:22 AM

All of a sudden my phone isn't activated

Can someone please help me, I don't understand what is going on with my phone all or a sudden I can't make calls or send text messages and is telling me that I have to finish activation

New Member

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2 Messages

Il y a 2 m

Is anyone able to please help

ACE - Sage

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97.4K Messages

Il y a 2 m

You posted in the middle of the night, and zero info on the phone, the plan. 

When and where did you buy?

Any error messages?  POP?

Did you pay for service? 

ATTHelp

Community Support

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191.9K Messages

Il y a 2 m

Hello avicencio85, we're here to help you with your activation.

 

We have a few questions.

 

  • What is the make and model of the phone? This way we can offer direct device support.
  • Is this a Prepaid or Postpaid account? This will help us with your activation.
  • Is the device an unlocked device or an AT&T branded device? This way we can see if the device is eligible to work on the AT&T network.

Please reach back out to us with the answer so that we can offer support.

 

Thank you for reaching out to AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

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