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L

New Member

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2 Messages

Tuesday, January 28th, 2020 3:59 AM

Add-on removed without authorization

AT&T without my authorization removed my messaging Add-on from automatic monthly renewal the day it was supposed to auto-renew.

This resulted in the forfeiture of all remaining messages, and in per message charges.

They have done this several times over the last few years, but this time I have the screen shots to prove it.

The bad part is that there is no customer service number to address this issue.

ACE - Sage

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117.2K Messages

4 years ago

And?
I assume you're asking for a customer service number. Of course there is a number.
It is probably in your phone contact list under AT&T service.
It is also listed at the bottom of this web page under the link labeled 'contact us'.
And if neither of these managed to click, it's 611, dialed from your mobile.

(edited)

ACE - Sage

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117.2K Messages

4 years ago

contact list

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