Activating prepaid service
I started a prepaid account with AT&T a couple of daya ago and chose an online only offer where with a one time payment of $300 I can enjoy unlimited text/call and 8 GB data/month for a period of 12 months. I also chose to have my old phone number to be ported to my new account. The SIM card was posted to me. But I was unable to activate service. I went to an AT&T store today and they mentioned there was a problem with my account. They cancelled the current service and gave a replacement SIM card and asked me to activate it online. But when I try to activate service the I am not shown the 12 month $300 plan. I am without cell connection and lost on how I should proceed. Any help is appreciated. Thanks!