Get our NEW Unlimited MAX plan with 25GB hotspot data, 5G access, 100GB cloud storage, and more for $55/mo.!
LiftedNGifted888's profile

New Member


1 Message

Wednesday, September 21st, 2022 6:15 PM

Account number

How do i find out what my 12 digit account number is for att prepaid? I don't see it anywhere.

Accepted Solution

Official Solution

ACE - Expert


64.7K Messages

2 years ago

You need to call for your prepaid account number, it is not available online.

ACE - Scholar


1K Messages

2 years ago

I learned today that if you login via with your prepaid credentials, you arrive at a page that shows what appears to be a valid account number.  Then if you continue on to what you see if you login via paygoonline, it goes away.  I need to verify whether this is correct or not.  

Note, I have a different email address for my postpaid iPad account and my prepaid phone account.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.