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1 Message

Sat, Nov 9, 2019 3:31 AM

Account number?

I’m trying to port my number to another carrier, but I need my account number. There is no way for me to find it on the website. The website is trash in my opinion and it’s so difficult to find anything because nothing pulls up. What number can I call to pull it up? I’ve tried the (800) 288-2020 number and it doesn’t help me. 😞 plz help


Accepted Solution

Official Solution


ACE - Expert


34K Messages

2 months ago

You must call for your prepaid account number, it is not available online. Try the prepaid support number:

Bill & account
611 from AT&T mobile phone
Every day, 7 a.m. - midnight local time
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